In 15 minutes, Abot can automate 15% of your customer service requests. Easily increase containment rates to 50% or more with our simple, progressive integration.
We provide you tools and resources to train Abot about your business. Just like a great employee, Abot communicates with your customers in the voice of your brand.
Abot uses state-of-the-art machine learning to handle complex problems customers throw at it. Abot even remembers customers and integrates seamlessly with your existing CSR tools.
Abot acts as a tier 1 service agent, replying to customers instantly, answering questions and fulfilling requests.
Watch as Abot books a hotel room for a new customer via SMS in seconds. Abot even remembers the user's preferences in future interactions.
While just one example, our state-of-the-art automation makes this possible to build for your industry in minutes—not months or years—without any programming required.