In 15 minutes, Abot can automate 15% of your customer service requests. Easily increase containment rates to 50% or more with our simple, progressive integration.
We provide you tools and resources to train Abot about your business. Just like a great employee, Abot communicates with your customers in the voice of your brand.
Abot uses state-of-the-art machine learning to handle complex problems. Abot even remembers customers and integrates seamlessly with your existing CSR tools.
Abot acts as a tier-1 service agent, replying to customers instantly, answering questions and fulfilling requests.
Watch as Abot books a hotel room for a new customer via SMS in seconds. Abot even remembers the user's preferences in future interactions.
While just one example, our state-of-the-art automation makes this possible to build for your industry in minutes—not months or years—without any programming required.
Abot integrates into your help desk with an API key. From there, Abot behaves like a tier-1 support agent, replying to and closing tickets automatically. Since Abot integrates with your existing help desk, Abot supports all of your existing customer success channels, whether you offer support over email, SMS, Facebook Messenger, Slack, or even in the Google Play store.
Abot integrates into your eCommerce platform to automate common customer service tasks using state-of-the-art A.I. Your intelligent agent will help your customers return and exchange products quickly and easily, track shipments, and answer any frequently asked questions in seconds through email, SMS, webchat, and social.
Offer your customers instant help anytime, whether it's day or night, a holiday, or your busiest season.
Understand your customers with translation to more than 100 languages, from Albanian to Zulu.
Abot works through your existing text-based support channels: email, SMS, webchat, and social.